Interpersonal

Getting the day started in our house is a daily exercise in communication!  I really dislike being stressed out in the morning.  Instead, I prefer to start my day calmly with a cup of tea. I try to get up before anyone else so that I can have quiet time to myself.  Sometimes I read, [...]

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Disfluencies, in general, weaken messages. They’re distracting for your listeners and they make you sound bad.

In the first 30 seconds I counted four “likes” and three “rights” and two “ums”. Worse, I’m certain that Tom had no idea that his speech was infected with these verbal viruses.

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People quickly form strong opinions based on first impressions and that is why a well-crafted, strong, self-introduction is a critical part of making a good first impression. First impressions are very difficult change, so it is best when introducing yourself to be confident, strong, and self-aware [...]

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Confidence & Passion Defined

by Lisa B. Marshall

Here’s how we all should be when we perform on stage! My favorite part is when she is being interviewed before the performance and she says with strong confidence “I’m going to MAKE that audience ROCK!!” She sure did!  Wow. Click here for the Susan Boyle Video This is the type of unshakable confidence that [...]

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Cross Cultural Faux Pas Stories

by Lisa B. Marshall

This week on The Public Speaker, I talk about cross-cultural communication. I explain a model of communication that was developed by an anthropologist named Edward Hall. He talked about the idea of high- and low-context communication cultures. Hall said that in high-context communication, in general, many things are left unsaid. And cultures that favor low-context [...]

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Breathing Exercises

by Lisa B. Marshall

Was does African drumming, Mexican folk dancing, roller exercise, and chanting have in common? Each of these were classes that I took at a beautiful health spa in Mexico. Perhaps the most surprising class was the chanting class, which included a lot of time discussing breathing. As a professional speaker I figured I pretty much [...]

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After a recent seminar, a participant asked me the following… “Can you tell me what to do if I don’t know how to pronounce someone’s name. For example when I am referring to their work in a presentation and when I meet someone in person?” I think it might be better to refer this to [...]

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